I had the business rebuild my differential & about 1 week later I heard a noise called them they told me to bring it back someone name John test drove it & said the noise was coming from inside the brake drum not the differential & kinda push me out the door as if they got my $1300.00 dollars & not interested in solving the problem cause they had to remove the entire rear brake system to replace the axle shafts so that left a bad taste in my mouth now the contact person I been dealing with was Brad he was very professional thru out the repairs but I feel like they had no intrest in finding out the problem now that they got my $1300.00 so now I'm gonna have to pay another shop to get to the bottom of the problem & I'm sure it's something created by honest 1 so needless to say they won't get anymore of my money Honest 1 looked at my review & Brad professional reached out to me fully willing to resolve my issue he was courtesy about the issue and we agreed on settleing the issue I'm a satisfied customer & I can appreciate honest 1 willing to make things right I returned to honest 1 to make things right with issues I had & I must say I'm impressed I waited on my truck this time & took a good look at the facility the place is well organized very clean especially the bathroom WOW Brad handled the situation very professionally he was kind polite & a good attitude I will highly recommend honest 1 to all the people I know & people I don't know keep up the good work & I will be using u guys in the future!
We are sorry you are having issues with the truck. The truck came in here,taken apart, and needed the rear end rebuilt which was already taken apart and in bad shape. We could not test drive the vehicle afterwards due to a dead battery and the brakes were locked up. You had the vehicle towed out. You were going to have a friend do the brakes. If there is a problem with the rear end rebuild, it is under a 3year, 36,000 mile warranty. We would be more than happy to look at the problem and help you repair it. If it is the rear end, it is covered under our warranty. Thank you. Jeff.
- Honest-1 Auto Care Daytona Beach