I find it very odd to see all the reviews of great service! I spent nearly 1700$ In repair work for them to return my car to me 3 times saying it was fixed! I told them that my 2000 Honda Accord randomly would stall when ever I drove it any further than work and home and back. The first time they said it was fixed they returned it to my place of work I went to the parking lot they said they replaced the alternator and the battery and some hoses before they drove off I tried to start my car and guess what it wouldn’t start I had to flag them and said it’s not fixed they took it back to the shop and said the alternator had drained the battery and I would have to buy a new battery after I had just purchased a really great battery and I said No I had a warranty and I had a friend pick up my battery from the shop exchange it take it back to Honest 1where they yet again said you’re car is done! A week later I was stranded on the side of the road AGAIN! I called them due to the warranty agreement any work done between a time line they have to honor it In hindsight I was stupid to send my car back to same place yet again! I’m a single mom and they already got nearly 1700$ out of me and I needed my car fixed!! They were fixing to close and got a attitude about the free towing service needless to say the car went back! I explained to them that it was random and it only stalled if I drove further away from work or made multiple stops and the fact it’s random just because it started for them doesn’t mean they fixed the problem After 3-4 Times at Honest 1 Clearly I was going to eat that money because the problem still exists they never fixed my car and they made me feel like I was the problem they got paid though and I just got a still broke car that randomly stalls!! Thanks for absolutely nothing and the more I have spoken to other mechanics they say that most of their repairs are from people who used their auto repair shop! Nothing Honest about it!!
Brandy, I am not sure where you went beside here but you only spend $900 here on 4/30/22 for an alternator, tensioner, belt and idler assembly. These parts tested bad and were bad. A bad alternator causes stalling. Nothing else on you vehicle tested bad at the time it was here. We also paid $223 to have your car towed here and paid for a new alternator under warrany on 5/13/22. There are multiple reasons that a 24 year old car can stall, the alternator being just one of them. The alternator tested bad when it was here so we replaced it. If there were other issues when it was here, we would have addressed those as well. We cannot fix something that does not show bad when it is in our shop.
- Honest-1 Auto Care Daytona Beach